We’re the number one Travel Agency in the country. We have the largest staff that are always available at your service. Our customer service is beyond compare.
The client is considered to be the largest and best travel agency in Guyana but of late since the population had a drastic growth in wealth, persons could now afford to take vacations and visit family abroad. The client noticed this positive increase but realized they were not penetrating this new found market of customers because most people didn’t know about their travel agency (branding).
Another major issue was that agents were doing redundant and time consuming work when dealing with clients because of the constant searching through documents, information (paper work) to find data that the clients needed.
Client used a variety of systems to advertise themselves such as:-
Techlify’s solution was to construct a simple yet responsive website which allowed the client to:-
The client now penetrated the new customer market and agents had less confrontation with customers due to the responsiveness of the website allowing them to save time and money.